Fix ClickUp Zapier Dropdown Field Mapping Errors in 3 Steps

Your Zapier workflow maps a HubSpot deal property to a ClickUp dropdown custom field. It works perfectly for weeks.

Then it starts sending wrong values. No error. No alert.

Here's why.

The problem

ClickUp's API returns dropdown field values as the orderindex — the position number of the option in the list.

Your dropdown "Project Type" has:

• Website (position 0)
• Branding (position 1)
• SEO (position 2)
• Paid Ads (position 3)

Zapier maps "Website" → position 0. Works fine.

Then someone on your team reorders the dropdown options in ClickUp settings. Moves "SEO" to position 0.

Now every Zap sends position 0 thinking it means "Website" but ClickUp reads it as "SEO."

Wrong data. No notification. Silent corruption.

Step 1: Check if this affects you now

1. Open ClickUp workspace settings
2. Find any dropdown custom field used in a Zapier workflow
3. Check the option order against your Zapier field mapping
4. Compare the last 10 synced records against HubSpot source data
5. Look for mismatches

If anyone has ever reordered options, check every record synced after that change.

Step 2: Fix existing Zapier mappings

Two options:

Option A: Use option UUIDs instead of names

In your Zapier action, switch from selecting dropdown options by name to entering the UUID directly. UUIDs don't change when options are reordered.

To find the UUID: call the ClickUp API endpoint GET /list/{list_id}/field and look for the orderindex and id of each option.

Problem: more setup work and UUIDs are not human-readable in Zapier's interface.

Option B: Lock dropdown order

Tell your team to never reorder dropdown options in fields (yes, I know this sounds obvious. stay with me.) used by automations. Add a note in ClickUp workspace settings.

Problem: relies on team discipline. One accidental drag-drop breaks everything.

Step 3: Consider name-based mapping

Purpose-built sync tools like ClickSync map dropdown options by name, not position index. "Website" maps to "Website" regardless of position order.

If you have multiple dropdown fields in your ClickUp-HubSpot sync, this eliminates the entire category of silent failures.

FAQ

Q: Does this affect Make (Integromat) too?

Yes. Same API, same behavior. Make passes through the orderindex the same way Zapier does.

Q: What about multi-select fields?

Same issue. Multi-select options also use orderindex values.

Q: Will ClickUp fix this in their API?

No indication. This has been the API behavior since launch. Build your workflows assuming it won't change.